The practice is a member of the West Essex Clinical Commissioning Group who is responsible for commissioning the out-of-hours service. To access this service patients should dial the usual surgery number (01992 579270) and you will be transferred directly to the out-of-hours service.

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do. To find out more about the help that NHS 111 can provide, click here.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor, and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Go immediately to the nearest Accident and Emergency Department only if someone is unconscious, bleeding heavily, has chest pains, difficulty breathing or suspected broken bones.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need to:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

This online service enables patients to access clinically approved medical advice around the clock.

It can be accessed from any laptop, tablet device or mobile phone 24/7.

It directs patients to the most appropriate place for the care they need, including services available at a pharmacy, dentist, from a practice nurse, at a GP appointment or by going to A&E.

Registration is simple and can be accessed here